🇮🇳 Built for Indian D2C · official WhatsApp Business Platform · Delhivery & Blue Dart readyStart free →
SHOPIFY × WHATSAPP × COURIERS

Every order,
one chat away.

TrackChat unifies your Shopify orders, Delhivery & Blue Dart shipping and WhatsApp conversations — confirmations, tracking, cart recovery and support, all where your customers already are.

Start free trialWatch 2-min demo ▸
✓ No card needed✓ 5-minute setup✓ Cancel anytime
TODAY AT YOUR STORE
41
delivered · 7d
₹28.3k
COD in transit
68%
WA read rate
Your store
Hi Priya! 👋 Your order #14090 is confirmed. Reply to change anything.
✓ Confirm✕ Cancel
Confirm ✓
9:12 ✓✓
⚡
AWB 3386102 created
Delhivery Surface · label ready · customer notified 💬
🎉 Cart recovered — Kavya ordered ₹999
Your store
Hi Priya! 👋 Order #14090 confirmed — arriving Thursday 📦
✓ Confirm✕ Cancel
92%
on-time delivery
11.6%
carts recovered
74%
COD confirmed
PLAYS NICELY WITH🛍 Shopify💬 WhatsApp Business📦 Delhivery✈️ Blue Dart💳 Razorpay✉️ Zoho Mail📣 Google Ads
EVERYTHING BETWEEN "ORDER PLACED" AND "LOVED IT"

Four jobs, one desk

📦

From order to AWB in one tap

Bulk-generate Delhivery / Blue Dart AWBs, print labels and dispatch manifests, and resolve NDRs over WhatsApp before they become RTOs.

2 selected⚡ Generate AWBs
#14103Sahil · Jalandhar💵 COD₹2,999
#14101Yuvraj · Amritsar✓ Confirmed₹2,999
💬

A team inbox on the official API

WhatsApp and Zoho email in one queue. Meta-approved template editor with live preview, 24-hour-window awareness, and button automations that update orders.

Where is my order? It shows no movement 😕
It cleared the Delhi hub 40 min ago — arriving tomorrow. Track live: dlv.ry/3386102 📦
sent from Orders · read ✓✓
🛒

₹ back on autopilot

A 3-step WhatsApp sequence chases every abandoned checkout — gentle nudge, discount code, last call — and attributes every rupee it wins back.

1h nudge→24h · −10%→48h last call
🎉 ₹15,840 recovered this month · 12 carts11.6% rate
🎟

Returns decided in minutes

AI triage reads the chat, checks the order and suggests the cheapest good outcome. Approve, replace or refund — routed via Razorpay, Shopify or UPI.

✦ AI: got black, ordered navy · unused · suggests replacement
✓ ApproveReplaceRefund ▾
FROM LIVE STORES ON TRACKCHAT
early access · first 396 shipments
92%
on-time delivery across couriers
74%
of COD orders confirmed on WhatsApp
11.6%
of reminded carts recovered
₹2,100
RTO losses avoided per week
PRICING

Start small, switch on more

14-day free trial on every plan · annual billing −20%

Ship
$9.99/ month
Orders & shipping, sorted.
✓ Shopify sync · unlimited orders✓ 1 courier — Delhivery or Blue Dart✓ Bulk AWBs, labels & manifests✓ Branded tracking updates✓ Returns & reverse pickups
Start free
MOST POPULARChat & Recover
$10.99/ month
Everything in Ship, plus WhatsApp.
✓ WhatsApp team inbox · official API✓ Template editor + Meta approvals✓ Order & COD confirmations✓ Abandoned-cart autopilot✓ Both couriers + smart routing✓ Button automations
Start free
Support & Grow
$24.99/ month
Everything in Chat & Recover, plus support.
✓ Ticketing with AI triage & SLAs✓ Refund routing — Razorpay / Shopify / UPI✓ Email inbox (Zoho Mail)✓ Google Ads conversion sync✓ Multi-warehouse✓ Priority support
Start free
WhatsApp conversation charges are billed by Meta at cost · courier freight stays on your own Delhivery / Blue Dart contracts.
Do I need my own WhatsApp number?
Yes — we onboard any number onto the official WhatsApp Business Platform in minutes. Your display name and green-tick eligibility stay yours.
Do I need courier accounts?
You connect your own Delhivery One token or Blue Dart contract keys — your negotiated rates, our automation.
What happens after the trial?
Pick a plan inside the app. If you don't, we pause sending — your data and templates stay safe for 60 days.
Is customer data safe?
Data is encrypted in transit and at rest, stored in-region, and handled per India's DPDP Act. You can export or erase anytime.

Put your order desk on WhatsApp today

Join Indian D2C brands shipping smarter with TrackChat.
Start 14-day free trial
No card · installs from the Shopify App Store